About Us
Hi, I am Mini, the Founder of Help Techies. One Monday morning, while doing my day job, my mother was messaging me asking for help to update her phone. I had to focus on my work but also, I didn't want to ignore my mum. After an hour of messages and highlighted screenshots, we succeeded. However, it was a frustrating experience for both of us. That's how the idea of Help Techies was born.
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At Help Techies, we understand that technology can be overwhelming, especially for seniors. That's why we offer excellent remote IT services to help seniors stay connected with their loved ones and empowered to use technology. Our team of experts is patient, friendly, and always ready to assist with any technical issues. Let us help you navigate the digital world in a secure way with ease and confidence.
Meet The Team
Daniel Sinkinson
Senior Tech Concierge
After graduating with degree in IT, I progressed through Junior IT roles on to Senior support. I am at Help Techies hoping to make a small difference in the lives of the older adults by helping them with their technology needs.
Outside of work I have many interests. I play badminton and train martial arts most weeks, and I am a passionate football fan.
Benjamin Becks
Tech Concierge
I’m a passionate, approachable, and committed professional who enjoys helping others. With a strong foundation in customer service and hospitality, I aim to bring a fresh perspective to the IT industry. I enjoy navigating complex situations to find the best solutions for customers.
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I am certified in various IT areas: general IT maintenance, network management, Windows OS.
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In my free time, I’m an avid chess player and a fan of strategy-based games.
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Jonathan Smart
Tech Concierge
I am experienced in customer service related positions, where my goal was to fully comprehend the needs of each client and then provide the greatest possible assistance in meeting those needs.
I hold IT certifications in computer network management and general IT maintenance. I'm presently pursuing certification in cyber security.
My hobbies are reading, outdoor activities, and fitness.